Quality Matters Awards SPC Online Learner Support Certification

品质事宜, the international leader for quality assurance in online and innovative digital teaching and learning environments, 授予St。. Philip’s 大学 the Online Learner Support Certification.

The certification recognizes programs that provide all the critical student and academic services needed for learner success and use learner feedback to continuously improve services.

QM’s Online Learner Support Certification is achieved when an institution submits evidence of direct and indirect support for online learners that include remote access to the following services: Orientation to online study; Technical support; Academic Advising, Proctoring and student authentication, 辅导, 级上诉, Remote library access, Accessibility services, Records and registration, Financial 援助 services, 计费, and Institutional and Student Policies.

Additionally, the institution has to have a robust process to collect, 分发, and use learner feedback to inform and improve learner support efforts.

St. Philip’s 大学 is the third community college in the nation to earn this type of program certification, recognizing its commitment to providing students with an exceptional online learning experience. 

To learn more about the Online Learner Support Certification, 点击这里.